Sales Support / Order Processor

MacGregor Recruitment have a great opportunity for an experienced Sales Support Administrator / Order Processor to join our client, an established and highly successful manufacturer and supplier of windows and doors as their Sales Support Officer.

This is not an outward bound sales role – this is an office based role where you will play a key role with supporting the field based sales managers with supporting customer and prospect customers. You’ll respond to customer queries, provide information to customers and the sales team, and process window and door quotations and orders.

Sales Support Office role:

• Provide day-to-day administrative support to the external Sales team and their customer accounts
• Accurately process window & door quotes and orders for existing and potential customers using business micros processing system, following up as required  
• Check orders to ensure specifications, pricing and customer requirements are correct
• Respond to enquiries by telephone and email and respond with relevant product information, pricing, literature, and providing samples as required
• Support the external Sales team by providing information ahead of customer meetings
• Maintain databases and provide general sales administration and commercial support

Skills & Experience

• Previous experience of sales administration / order processing experience within the window and door industry is highly desirable
• Experience of using business micros, window designer or similar is highly desirable
• Great people and communication skills, written & verbal
• The successful candidate will also have strong organisational and attention to detail skills, able to prioritise and manage multiple priorities and deadlines effectively
• Good IT skills, including Microsoft Office

The Package:

• Salary to £30k depending on experience. 28 days annual leave plus statutory. 
• Working hours are 08.30-17.00 Monday to Friday